Last updated: February 2026
Welcome to Health-4-Wellness. Your privacy and trust are very important to us. Below you’ll find our Privacy Policy and Terms & Conditions, which explain how we handle your data and what you can expect when using our website and services.
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🔒 Privacy Policy
- Who We Are
Health-4-Wellness is a UK-based wellness practice offering holistic services, including Neuro Reset Technique (NRT), one-to-one sessions (in person and online), workshops and educational resources.
Business name: Health-4-Wellness
Location: United Kingdom
Contact: Natalie Toms
Website: www.health-4-wellness.com
We are committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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- What Information We Collect
We may collect the following personal data:
• Name, email address, phone number and contact details
• Booking, appointment and session information
• Payment details (processed securely via third-party providers – we do not store card details)
• Information you voluntarily share via contact forms, questionnaires or messages
• Relevant wellness-related information shared to support your sessions
• Technical data such as IP address, browser type, device information and website usage
We only collect information that is necessary and relevant to providing our services safely and effectively.
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- How We Use Your Information
Your information may be used to:
• Manage bookings and deliver services (in person or online)
• Communicate with you about sessions, enquiries or follow-ups
• Provide online sessions via secure platforms where applicable
• Send updates or newsletters (only if you have given consent)
• Improve our services and website
• Meet legal, accounting and professional obligations
Your information is never used for purposes unrelated to your care or enquiry.
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- Legal Basis for Processing
We process your personal data under the following lawful bases:
• Consent – when you contact us, complete forms or opt into communications
• Contractual necessity – to provide booked services
• Legal obligation – where required by law
• Legitimate interests – to operate and improve Health-4-Wellness responsibly
You may withdraw consent at any time.
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- Online Sessions & Digital Communication
For online sessions:
• Secure third-party platforms may be used
• You are responsible for ensuring a private, safe environment during sessions
• No sessions are recorded without your explicit consent
While we take reasonable steps to ensure confidentiality, internet-based communication carries inherent risks beyond our control.
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- Cookies
Our website uses cookies to ensure proper functionality and improve user experience. You can manage cookies through your browser settings.
Please see our Cookie Policy for full details.
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- Sharing Your Information
We do not sell or trade your personal data.
We may share data only with trusted service providers (e.g. booking systems, payment processors) where necessary to deliver services or where legally required.
All third parties are required to comply with UK data protection laws.
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- Data Retention
Your data is retained only for as long as necessary to:
• Provide services
• Maintain appropriate records
• Meet legal or professional requirements
Data is securely deleted when no longer required.
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- Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion or restriction of processing
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us directly.
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- Data Security
We use appropriate technical and organisational measures to protect your personal information from loss, misuse or unauthorised access.
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- Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, security or privacy practices.
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📜 Terms & Conditions
- Acceptance of Terms
By accessing this website or booking services with Health-4-Wellness, you agree to these Terms & Conditions. If you do not agree, please do not use the website or services.
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- Nature of Services
Health-4-Wellness provides science-informed, nervous system–based wellness services, delivered in person and online, using Neuro Reset Technique (NRT) as the primary modality.
• Services are not medical treatment
• We do not diagnose conditions or prescribe medication
• Services do not replace advice from a GP or healthcare professional
Always consult your GP or qualified medical provider for medical concerns.
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- Suitability & Client Responsibility
By booking a session, you confirm that:
• You are responsible for your own health decisions
• You will disclose relevant information honestly
• You understand outcomes vary between individuals
• You are engaging in this work voluntarily and at your own pace
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- Bookings, Payments & Cancellations
• All bookings are subject to availability
• Prices are confirmed at the time of booking and charged in GBP
• Payments are processed securely through third-party providers
Cancellation and refund terms will be clearly communicated at the time of booking.
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- Online Session Responsibility
For online services, you are responsible for:
• Having a suitable internet connection
• Ensuring a private, interruption-free environment
• Your own safety during any suggested movement or exercises
Health-4-Wellness is not responsible for technical issues beyond our control.
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- Intellectual Property
All website content, materials and resources are the intellectual property of Health-4-Wellness unless otherwise stated.
No content may be copied, reproduced or distributed without written permission.
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- Limitation of Liability
While every effort is made to provide safe and professional services:
• No guarantees of outcomes are given
• Health-4-Wellness is not liable for indirect or consequential loss
• Nothing in these terms limits liability where prohibited by law
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- External Links
Links to third-party websites are provided for convenience only. We do not accept responsibility for their content or services.
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- Changes to These Terms
We may update these policies from time to time. Updates take effect once published on this page.
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- Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
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📩 Contact Us
If you have any questions about our Privacy Policy or Terms & Conditions, please contact:
Health-4-Wellness
Contact: Natalie
Website: www.health-4-wellness.com
